Shipping Policy

At Balaji Homoeo Lab, we strive to ensure that your order reaches you safely and in a timely manner. Please read our Shipping Policy carefully before placing an order.

Order Processing

All orders are processed after successful payment confirmation. Orders are typically processed within 1–3 business days, excluding Sundays, public holidays, and unforeseen circumstances.

Shipping Timeline

We aim to deliver all orders within 7–10 business days from the date of order confirmation.

Delivery timelines may vary depending on:

Customer location
Courier partner serviceability
Weather conditions
Public holidays
Natural calamities or unforeseen logistical delays

While we make every effort to deliver within the stated timeline, Balaji Homoeo Lab cannot guarantee delivery dates due to factors beyond our control.

Shipping Coverage

We currently ship across India through trusted courier and logistics partners. Delivery availability may vary based on the customer's pin code and service area.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment is completed.

Any promotional offers providing free shipping will be subject to specific terms and conditions announced by Balaji Homoeo Lab.

Order Tracking

Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp (where applicable) to help you monitor the status of your shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information while placing an order.

Balaji Homoeo Lab shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address details provided by the customer.

Delivery Issues

If you receive:

A damaged package
An incorrect product
A tampered shipment

Please contact us within 48 hours of delivery and provide a clear unboxing video along with photographs, if requested.

Claims without an unboxing video may not be eligible for replacement or refund as per our Refund & Return Policy.

Delayed Deliveries

In rare cases, deliveries may be delayed due to circumstances beyond our control, including but not limited to courier disruptions, weather conditions, public holidays, or regulatory restrictions.

We appreciate your patience and understanding in such situations.

Contact Information

For any shipping-related queries, please contact:

Balaji Homoeo Lab
Customer Care: +91 9277339928
Email: info@balajihomoeolab.co.in